Newsletter

Saskatchewan MasterCard Telephone Scam Blitz

On the morning of Sunday, January 18, 2009 , many members of two Saskatchewan Credit Unions were flooded with scam calls from fraudsters posing as MasterCard Security representatives.The calls, which attempted to steal credit card numbers and personal information, began at 10:30 and ended by noon.

The fraudsters, posing as credit union representatives, claimed , "your ( the CU name) Credit Union MasterCard has become compromised and needs to be replaced immediately.  Please provide your card number and CVC2 ( the 3 digit security number on the back of the card) so we can proceed with replacing your card." They also asked for Personal information such as Date of Birth and SIN.

Some of the area codes the calls originated from were: 214-231-5439 ( Texas), 678-805-0458 ( Georgia).Saskatchewan MasterCard Telephone Scam Blitz

Please do not give your card number to anyone over the phone or verify personal information . Do not hesitate to call MasterCard toll free at Cardholder Services 1-800-561-7849 if you have any questions or concerns.

#2

Please note that The Terms and Conditions for Financial Services has been updated effective 05/08. 

Word Format - Business Terms & Conditions - EDF 179.01

Word Format - Personal Terms & Conditions - EDF 169.01

Phishing Scam Alert  - December 27, 2007

An email has been sent to a number of people across the country purporting to be from Canadian Central. It says members must provide information to ensure their debit cards are updated and provides a phone number to call.

Scam Warning to Credit Union Members
December 27, 2007

Credit Union Central of Canada has been alerted to the fact that Canadians are receiving an email notification advising them that we have recently updated security on all member debit cards and that all debit cards must be reactivated by the end of December 2007. This notice was not sent by Credit Union Central of Canada.

Credit Union Central of Canada does NOT offer debit cards directly to the public. This notification is false and appears to be an attempt to gain personal account information to access member accounts. This notice provides a telephone number for members to call to be given further instructions. Credit Union members should not respond to this email nor should they call this number. The e-mail should be deleted.


 

Email Scams:

Email Fraud Alert

Initiated by: Canada Revenue Agency

Numerous individuals are receiving emails that are falsely identified as coming from the Canada Revenue Agency (CRA) confirming the registration of a complaint case. This email is not from the CRA. The web links within the fraudulent email contain harmful software. If you receive this email, you should delete it. The CRA has already notified the proper authorities of this illegal activity. A copy of the fraudulent email, which identifies individuals by name, is included below to help you better identify the scam. The links within the email copy have been disabled.


SAMPLE OF FRAUDULENT EMAIL

From: Canada Revenue Agency [mailto:taxfraudcaseID29395@cra-arc.gc.ca]

Sent: November 9, 2007 11:07 AM

To: John Smith

Subject: Tax Avoidance Scheme Complaint , John Smith (Case id: #65FA72!)

Dear Mr. John Smith ,

This is an automated email that confirms the registration of your complaint case number : #65FA72 filed by Canada Revenue Agency (CRA) on November 08/2007 concerning Online Identity Theft. While Canada Revenue Agency does not resolve individual consumer problems, your complaint helps us investigate fraud, and can lead to law enforcement action.

You can download a copy of your complaint from (web link). Please print and keep this copy for your personal records.



We use secure socket layer (SSL) encryption to protect the transmission of the information you submit to us when you use our secure online forms. The information you provided to us is stored securely. The form you used to register this complaint is designed to improve public access to the Canada Revenue Agency of Consumer Protection Consumer Response Center, and is voluntary. Through this form, consumers may electronically register a complaint with the Canada Revenue Agency. Under the Paperwork Reduction Act, as amended, an agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. Our staff will keep you updated regarding the status of our investigation. To check the status of your complaint please access (web link). The information in this news release was obtained from the court records. Further information on convictions can also be found in the Media room on the CRA website at (web link).

 

Several of our members regularly receive emails that appear to come from reputable financials institutions.  Usually these emails with ask you to reactive or verify information on your account with their institution.  An email from 1st United Services Credit Union is the most recent one to hit many of our mailboxes.  It reads:

  Dear Customer,

You have one new message at 1st United Services Credit Union.

INBOX

From:     Customer Service
Date:      09/12/2007
Subject: Your Account has been Suspended For Security Reasons

In order to read the message click here to login at
1st United Services Credit Union and access your MAIL section.

1st United Services Credit Union.
Copyright © 1st United Services Credit Union.
All Rights Reserved.

This is not a valid email - banks and credit unions do not ask you to verify personal or account information by email.  Please delete these type of emails immediately.

• 'Phishing' for Your Dollars
   

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